Payment Instructions
✦How to pay your proforma
T/T bank wire and L/C details for settling Royal Spices Guatemala invoices via BAC Guatemala.
⸺ Standard terms
T/T milestones on shipment #1 — L/C accepted from shipment #2
Unless otherwise agreed in your signed proforma or contract, the first shipment is settled by T/T bank wire on one of three milestone splits — 20/80, 25/75 or 30/70 — with the balance released against a scanned Bill of Lading copy. The applicable split is fixed in the signed proforma.
From shipment #2 onward, and only after the first contract has settled cleanly, we also accept an irrevocable, confirmed, at-sight Letter of Credit issued by a first-class bank. All bank charges outside Guatemala are for the Buyer's account.
Payments are structured as risk-controlled milestones. If we fail to ship by the contractual deadline, or if the lot fails your appointed pre-shipment inspection, the affected milestone is refunded within 14 (fourteen) calendar days of written notice.
Option A · T/T wire
Bank instructions
Please email the SWIFT MT103 confirmation to info@royalspices.com.gt as soon as the wire is sent. Funds typically settle in our account in 1–3 business days.
Option B · Letter of Credit (from shipment #2)
Required L/C clauses
L/C is available from the second shipment onward, after the first T/T contract has settled cleanly. When settling by L/C, please instruct your issuing bank to incorporate the following terms. A draft L/C should be sent to us for review before issuance to avoid amendments.
- 01Irrevocable, confirmed at sight Letter of Credit.
- 02Issued by a first-class international bank acceptable to the Seller.
- 03Advised through Banco de América Central (BAC), Guatemala (SWIFT AMCNGTGT).
- 04Available by negotiation against presentation of compliant documents at counters of the negotiating bank in Guatemala.
- 05Latest shipment date: as per proforma; expiry 21 days after latest shipment date in Guatemala.
- 06Partial shipments: allowed. Transhipment: allowed.
- 07All banking charges outside Guatemala for account of the Applicant (Buyer).
- 08Documents required: signed commercial invoice (3), packing list (3), full set 3/3 original clean on-board bills of lading marked 'freight prepaid' or 'freight collect' per Incoterm, certificate of origin issued by AGEXPORT, phytosanitary certificate issued by MAGA, weight & quality certificate issued by SGS / Cotecna / Bureau Veritas.
- 09Governing rules: UCP 600.
After payment
We confirm receipt & release shipping documents
- Send the SWIFT MT103 (T/T) or L/C reference to info@royalspices.com.gt.
- We mark the proforma paid in our system and issue an official receipt within 24 h.
- On T/T milestone terms (20/80, 25/75 or 30/70), the scanned B/L, invoice, packing list, certificate of origin and phytosanitary are emailed against the balance milestone.
- Originals are couriered via DHL to the address on your KYC file.
⸺ Refund Clause FAQ · Contracts dated from 10.07.2026
Refunds for missed shipping deadlines or failed pre-shipment inspection
The following clause is part of every Royal Spices Guatemala S.A. sales contract and proforma invoice dated on or after 10 July 2026 (10.07.2026). It sets out exactly when a paid milestone is refunded, how quickly, and what is excluded.
01Which contracts does this refund clause apply to?+
All Royal Spices Guatemala S.A. sales contracts and signed proforma invoices dated on or after 10.07.2026 (proforma template v.2026-07-10). Earlier contracts are governed by the terms printed on their original proforma.
02What triggers a refund of a paid milestone?+
Two events. (1) We fail to ship the lot by the contractual latest-shipment date stated in the signed proforma, without a force-majeure event accepted in writing by both parties. (2) The lot fails the pre-shipment inspection carried out in Guatemala by the Buyer's appointed independent surveyor (SGS, Cotecna, Bureau Veritas or equivalent) against the quality specification annexed to the contract, and Royal Spices is unable to replace the affected quantity within fifteen (15) calendar days.
03How much is refunded?+
The full amount of the affected milestone (advance or balance under the applicable 20/80, 25/75 or 30/70 split) is refunded in the original currency (USD) to the originating bank account. Bank charges outside Guatemala are for the remitting bank's account, per standard SWIFT practice.
04How fast is the refund processed?+
Within 14 (fourteen) calendar days of written notice (email to info@royalspices.com.gt with the surveyor's report or the missed-shipment claim). The 14-day clock starts on the date Royal Spices acknowledges receipt of the notice.
05What is NOT covered by the refund clause?+
Quality claims raised after the container has left Puerto Quetzal / Puerto Santo Tomás without a pre-shipment inspection; claims based on specifications not annexed to the signed contract; delays caused by the Buyer (late L/C issuance, missing import permit, unpaid balance, wrong consignee data); force-majeure events (port strike, government export ban, natural disaster) formally notified within 5 business days.
06Does the clause replace the pre-shipment inspection?+
No. We strongly recommend every Buyer appoints an independent surveyor for loading supervision and sampling. The refund clause is a financial backstop, not a substitute for third-party quality control.
07Where is this clause written in my contract?+
Section 'Payment & Performance Guarantee' of the Royal Spices proforma template (v.2026-07-10). If your proforma is dated before 10.07.2026 and you would like the new clause added, email info@royalspices.com.gt and we will re-issue the proforma at no cost.
This FAQ summarises the "Payment & Performance Guarantee" section of the Royal Spices proforma template v.2026-07-10. In case of discrepancy between this summary and the signed proforma or contract, the signed document prevails. Governing law: Republic of Guatemala. Arbitration: ICC Rules, seat Guatemala City, language English.
Questions about your invoice?
Our finance desk replies within one Guatemalan business day.
Bank details above are reference values. Always reconcile against the bank block printed on your signed proforma invoice.