No returns & damage

Returns are not possible. Transport damage and wrong items are handled as below.

  • Food products packed to order: no returns, exchanges or cancellation after payment.
  • Note visible transport damage with the carrier on delivery.
  • Report wrong or missing items with photos of package and label within 48 hours to info@royalspices.com.gt.
  • If confirmed, we send a replacement or refund the affected item, at our option. Goods are not taken back.
  • Goods refused by customs or by the receiver are not refunded.