Payment Instructions
How to pay your proforma
T/T bank wire and L/C details for settling Royal Spices invoices via Banco Industrial Guatemala.
⸺ 标准条款
第 #1 批出货采用 T/T 分阶段付款 — 自第 #2 批出货起接受 L/C
除非您签署的形式发票或合同另有约定， 首批出货 的结算方式为 T/T 银行电汇 ，按三种分阶段付款比例之一执行—— 20/80, 25/75 or 30/70 ——凭提单扫描副本支付尾款。适用的付款比例在已签署的形式发票中确定。
自 第 #2 批出货 起，且仅在首份合同顺利结清后，我们也接受 不可撤销、保兑、即期信用证 由一流银行开立。危地马拉境外的所有银行费用由买方承担。
付款按风险可控的阶段安排。如果我们未能在合同期限内装运，或该批货物未通过您指定的装运前检验，受影响阶段的已付款项将在收到书面通知后以下期限内退还： 14 （十四）个自然日。
方案 A · T/T 电汇
银行汇款指引
请将 SWIFT MT103 确认凭证通过电子邮件发送至 info@royalspices.com.gt ，请在汇款发出后立即发送。款项通常在 1–3 个工作日内到账。
方案 B · 信用证（从第 #2 批装运起）
信用证必备条款
可使用信用证 从第二批装运起，前提是首份 T/T 合同已顺利结清。以信用证结算时，请指示您的开证行纳入以下条款。开证前应将信用证草稿发送给我们审核，以避免修改。
- 01Irrevocable, confirmed at sight Letter of Credit.
- 02Issued by a first-class international bank acceptable to the Seller.
- 03Advised through BANCO INDUSTRIAL, Guatemala (SWIFT INDLGTGCXXX).
- 04Available by negotiation against presentation of compliant documents at counters of the negotiating bank in Guatemala.
- 05Latest shipment date: as per proforma; expiry 21 days after latest shipment date in Guatemala.
- 06Partial shipments: allowed. Transhipment: allowed.
- 07All banking charges outside Guatemala for account of the Applicant (Buyer).
- 08Documents required: signed commercial invoice (3), packing list (3), full set 3/3 original clean on-board bills of lading marked 'freight prepaid' or 'freight collect' per Incoterm, certificate of origin issued by AGEXPORT, phytosanitary certificate issued by MAGA, weight & quality certificate issued by SGS / Cotecna / Bureau Veritas.
- 09Governing rules: UCP 600.
付款后
我们确认收款并放行装运单据
- 请将 SWIFT MT103（T/T）或信用证编号发送至 info@royalspices.com.gt。
- 我们会在系统中将形式发票标记为已付款，并在 24 小时内开具正式收据。
- 采用 T/T 分阶段付款条款（20/80、25/75 或 30/70）时，提单（B/L）、发票、装箱单、原产地证书和植物检疫证书的扫描件将在尾款阶段付款后通过电子邮件发送。
- 正本将通过 DHL 快递至您 KYC 档案中的地址。
⸺ 退款条款常见问题 · 适用于日期自 10.07.2026 起的合同
因错过装运期限或未通过装运前检验而退款
以下条款是每份 Royal Spices Guatemala S.A. 销售合同和形式发票的组成部分，适用于 日期为 2026 年 7 月 10 日（10.07.2026）或之后的文件。该条款明确规定了已支付的阶段款项何时退还、退款时限以及不适用的情形。
01Which contracts does this refund clause apply to?+
All Royal Spices Guatemala S.A. sales contracts and signed proforma invoices dated on or after 10.07.2026 (proforma template v.2026-07-10). Earlier contracts are governed by the terms printed on their original proforma.
02What triggers a refund of a paid milestone?+
Two events. (1) We fail to ship the lot by the contractual latest-shipment date stated in the signed proforma, without a force-majeure event accepted in writing by both parties. (2) The lot fails the pre-shipment inspection carried out in Guatemala by the Buyer's appointed independent surveyor (SGS, Cotecna, Bureau Veritas or equivalent) against the quality specification annexed to the contract, and Royal Spices is unable to replace the affected quantity within fifteen (15) calendar days.
03How much is refunded?+
The full amount of the affected milestone (advance or balance under the applicable 20/80, 25/75 or 30/70 split) is refunded in the original currency (USD) to the originating bank account. Bank charges outside Guatemala are for the remitting bank's account, per standard SWIFT practice.
04How fast is the refund processed?+
Within 14 (fourteen) calendar days of written notice (email to info@royalspices.com.gt with the surveyor's report or the missed-shipment claim). The 14-day clock starts on the date Royal Spices acknowledges receipt of the notice.
05What is NOT covered by the refund clause?+
Quality claims raised after the container has left Puerto Quetzal / Puerto Santo Tomás without a pre-shipment inspection; claims based on specifications not annexed to the signed contract; delays caused by the Buyer (late L/C issuance, missing import permit, unpaid balance, wrong consignee data); force-majeure events (port strike, government export ban, natural disaster) formally notified within 5 business days.
06Does the clause replace the pre-shipment inspection?+
No. We strongly recommend every Buyer appoints an independent surveyor for loading supervision and sampling. The refund clause is a financial backstop, not a substitute for third-party quality control.
07Where is this clause written in my contract?+
Section 'Payment & Performance Guarantee' of the Royal Spices proforma template (v.2026-07-10). If your proforma is dated before 10.07.2026 and you would like the new clause added, email info@royalspices.com.gt and we will re-issue the proforma at no cost.
本常见问题概述了 Royal Spices 形式发票模板 v.2026-07-10 中的“付款与履约保证”章节。如本概述与已签署的形式发票或合同存在差异，以已签署的文件为准。适用法律：危地马拉共和国法律。仲裁：适用 ICC 规则，仲裁地为危地马拉城，仲裁语言为英语。
对您的发票有疑问？
我们的财务团队将在一个危地马拉工作日内回复。
以上银行信息仅供参考。请务必与您已签署的形式发票上印列的银行信息核对。